Making the Most of Remote

First, I hope you and your loved ones are well and that you have all been able to move to a long-haul approach to self-isolating. Together, all of us are all going through this extraordinary shift in our approach to living and working.

Organizations have had to pivot almost overnight to everyone working from home. (The Zoom blog reports an increase from 10 million daily users to 200 million since December; Google Classroom, thrust upon teachers with no prior distance learning experience, has tips for improving performance here.) Stay-at-home orders have remade the “normal” working environment for everyone, even for those who are used to working remotely. If you find yourself struggling and frustrated, these suggestions may help:

• Relax/reduce your usual productivity expectations for meetings, and communicate those to your team.

• Provide time at the beginning or end of the meeting for brief personal check-ins; people are craving connection.

• Ask yourself: Does it need to be a video meeting? Could it be a conference call, instead?

• Assume people will have different levels of technical expertise; with practice, everyone will improve.

• Make "patience, patience, patience” your new statement of purpose.

Diagram displaying Zoom (videoconference) etiquette

Finally, consider that folks in your team might be struggling with the competing demands of children, pets, partners, and their own ramped-up anxiety and cabin fever. Expect that their attention will not be as focused as it would be in a face-to-face meeting. A graphic recorder, working remotely, can help here. A visual summary of your meeting can provide a road map for moving forward to a series of actions and can help keep your team on track. (Yes, it can be shared on screen, live.)

I can help you by capturing your remote meetings. Please contact me here if you'd like a demonstration.

Stay safe, stay home. Be well.